Description
The BetterDocs Pro’s Support Transforming Plugin for WordPress
Learn how BetterDocs Pro can improve your website’s customer support experience by boosting user experience or creating knowledge bases with ease. BetterDocs Pro is the top WordPress plugin when it comes to knowledge base development.
What Sets BetterDocs Pro Apart?
BetterDocs Pro offers multiple web designers and small business owners the opportunity to reduce the need for support queries by creating enhanced and more detailed documentation which in turn guarantees more user engagement. Some important characteristics are:
- Search Functions: Users are able to find relevant information using the AJAX-based advanced search functionality.
- Documentation Layout Options: Select styles that fit the specific design of your website such as grid and list.
- Knowledge Base Pageview Analytics: Understand how users interact with your site with the knowledge base pageview analytics feature that is built in to help improve articles.
- Instant Answer Bot: The AI suggestion box recommends users certain articles to enhance the overall experience that they receive.
- Numerous Knowledge Bases: Different bases can be set up for different products or services within the same website.
- Advanced Access Control: Documentation can be restricted to certain groups of users via user role based access control.
- Article Feedback And Ratings: Users can rate the articles and provide feedback which would result in you enhancing your content.
- Sticky Table of Contents: Supercharge documentation navigation as each article automatically comes with a sticky table of contents.
- Easy Integration with Page Builders: Flexibly integrates with WordPress’s Elementor and other prominent page builders, thus allowing users to define the layout of documentation pages.
- Customization and Branding Options: Significant customization capabilities are available through a knowledge base’s color, font, logo, and its overall look to make sure the branding standards are met.
Benefits of BetterDocs Pro
There are many benefits associated with the implementation of BetterDocs Pro in a WordPress website.
- Reduced Support Tickets: Comprehensive documentation means users can usually find answers to their questions, which reduces the number of support requests.
- Improved User Satisfaction: Having information readily available greatly improves user experience with your website.
- Efficient Content Management: Manage and store all documentation without stress, as all information is current and relevant.
- Enhanced SEO: Increased organic traffic resulting from the better positioning of your site in search results due to well-structured documentation.
GPL Bees – Get BetterDocs Pro from us
We at GPL Bees have BetterDocs Pro along with other WordPress plugins, themes, and template kits for substantially lower prices than other sites. Each of our themes and templates come with a GPL License, meaning you can utilize all premium features on as many domains as you want. Please note however that while we do offer full-working products, including installation assistance, we do not offer support after installation. If you need support, we recommend going to the original author directly.
Common Queries
How do I install BetterDocs Pro?
Go to GPL Bees to buy the product and download the necessary file. Once you are in your WordPress account, go to Plugins > Add New > Upload Plugin, find the file you downloaded and select it. Hit ‘Install Now,’ and after it installs, click ‘Activate’ to switch the plugin on.
Am I able to change how my knowledge base looks?
Yes, BetterDocs Pro allows you to change and edit the knowledge base to meet your website’s designs and branding.
Is my theme compatible with BetterDocs Pro?
Any standard WordPress theme can use BetterDocs Pro without any issues.
Do I require a license key to access BetterDocs Pro?
You do not require a license key because our products are already activated. Some plugins may need a key to receive automatic updates or provide advanced support, but these features will work without a key as well. Users are encouraged to update their products manually when new versions are released.
Am I allowed to use BetterDocs Pro on various websites?
Certainly! Our products are issued with an unlimited license, which means you can use them on any number of websites or domains you wish to host them on.
Is support provided for plugins or themes by GPL Bees?
For some basic installation problems, we do offer help. For further complex modifications or support, it’s best to contact the original author or a developer.
Is it possible to get a refund if a particular product has bugs?
We will issue a full refund if a product cannot be used and we cannot fix the problem. We suggest you get in touch with us for assistance before raising any disputes. Refunds will be processed within 5-7 business days.
Do you see the “Invalid plugins or invalid themes found” error while installing our downloads?
You need first to unzip the file you downloaded. Ensure the folder has at least one more plugin or theme in it. Then upload and install them separately.
How to resolve this error “style.css not found”?
This error happens when you attempt to upload a plugin under theme installation. Instead, please upload it in “Add Plugins => Upload Plugins” section.
What should I do if I see the error “PCLZIP_ERR_BAD_FORMAT”?
This is an indicator that the file has got a mix of plugins or themes. Unzip the downloaded zip file and install the individual plugins or themes.
How to install or upgrade the version of a plugin or theme?
For Themes: WordPress Dashboard => Appearance => Add New Theme => Upload and select the zipped folder of the theme.
For Plugins: WordPress Dashboard => Plugins => Add New Plugins => Upload and select the zipped folder where you downloaded the Plugin.
How can I migrate from my existing docs solution?
Yes, you can easily migrate from all WordPress Solutions.
How can I customize the design?
Yes, you can customize it in any way you like.
Is it possible to manage several companies at the same time?
Yes, it is definitely possible. We have special packages for PRO users to let them use BetterDocs on multiple sites. So, do check the pricing.
What’s the significance of having a knowledge base?
A knowledge base assists users in utilizing your product or service as efficiently as possible with minimal step-by-step instruction. A knowledge base helps to reduce support tickets and improve user satisfaction.