Description
🔐 Protect Your Support Tickets Access Using SupportCandy Private Credentials
Secure Sensitive Information Quicker
SupportCandy Private Credentials is an intelligent WordPress plugin that streamlines support operations by letting secure sharing of sensitive information in support tickets. It is perfect for agencies and service providers with private client data because it safely preserves and shares sensitive data such as FTP access, cPanel credentials, and API tokens.
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All support private credentials are saved on the WordPress database in encrypted form preventing any unauthorized access to sensitive information.
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Private Credentials’ Custom Fields can serve diverse purposes such as storing sensitive data like API keys, logins, or other credentials.
Enhance security by configuring the plugin to delete private credentials along with support tickets once a ticket is closed to enhance data security.
Audit Trail guarantees a complete log of every action performed toward private credentials. Given the importance and sensitivity of private credentials, encryption becomes essential. Who did and what sort of interaction did they have with the information.
Benchmarks for Users
- Encrypted Data Storage.
- Audit Trail Creation.
- Enhanced Performance by Abstracting SupportCane Organizer.
SupportCandies‘ capabilities as a plugin for WordPress stem from its user-based permissions. With SupportCandy integrated into WordPress, the user manager features give various levels of system authorization.
This capability has an audit trail which improves responsibility and tracking for every attempt of unauthorized access.
♿ Split Payment Integration with SupportCandy
SupportCandy Private Credentials splits payment integrates with SupportCandy help desk or support ticket system satisfactorily so that private credentials can be accessed at the ticket window. This integration simplifies the support operations and minimizes the number of devices used such as in complicated configurations.
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💰Low Cost Options
GPL Bees has SupportCandy Private Credentials at very low price so as to give you a working product which is functional on unlimited domains. Warrant GPL license does not offer support for products collateral to these plugins or themes. Support refers to installation support which is offered and not for functional products with these other than installation support. If assistance is required, then support should be purchased from authors.
❓ Common Inquiries
Q1: What are the steps to install support candy private credentials?
- Now that the credentials have been downloaded, you need to access the zipped file.
- Navigate to your WordPress dashboard then plugins, look for add new, and click upload plugin.
- The new folder has also been unzipped, so select it and press “Install now”.
- The last step is to enable the added plugin.
Q2: Can I customize the fields for private credentials?
SupportCandy Private Credentials lets you set custom fields to support specific private credentials which means that you can customize the plugin according to your support requirements.
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Q3: Is there a way to automatically delete private credentials after a ticket is closed?
Yes. The plugin can be set up to automatically delete private credentials after a support ticket has been closed, improving security and ensuring sensitive information is not kept longer than necessary.
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Q4: Does the plugin support role-based access control?
Yes. Administrators are able to specify which agent roles can view, edit, or delete private credentials, which helps to restrict sensitive information only to those who need it.
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🛒 Why Choose GPL Bees?
At GPL Bees, our mission is to support small business owners and web designers to advance in their marketing and global reach with the help of our affordable GPL products. We offer WordPress plugins, themes, and template kits with all premium features for an unmatched price. Our products can be used on unlimited domains which offers our customers great flexibility and value.