SupportCandy Reports

Description

SupportCandy Reports – Get the Best Out of Customer Support Activities

Achieve efficiency in your Support operations with SupportCandy Reports, an all-in-one WordPress plugin which provides actionable Analytics and helps manage customer relations support keystrokes.

The plugin is handy for a small business operator/web designer where effectiveness can be achieved and optimal decisions can be made based on the data provided.

SupportCandy Reports is a strong customer support report plugin for WordPress that works smoothly with the SupportCandy helpdesk system.

It enables you to transform support data into actionable reports to manage performance, trends, and support activities.

Get All Words Support

Report Comprehensive Word Reports Monitored, Managed, and Updated With Custom User Analytics

With the SupportCandy Reports, get a bird’s eye of support activities with multi-dimensional reports such as:

• Monitored through various tickets statistics like monitoring the created tickets and closed tickets over a period.
• As well as response delays with the first response and average response time.

Customizable Date Ranges

Focusing on business-critical data is now easier than ever with our tailorable reports and timeframes.

Options include Today, Yesterday, Last 30 Days, This Quarter, and customized start/end dates.

Advanced Filtering Options

Apply additional and more advanced filters to the reports as in the case of the ticket list view.

Name and store those filters for later use to optimize your reporting workflow.

Exportable Reports

Sharing and performing further analysis has been made seamless with exporting your reports in CSV or PDF formats.

Stakeholders rely on these reports and often need them integrated with other business tools.

Visual Data Representation

Spot trends and patterns within your support data instantly using charts and graphs.

Why Choose SupportCandy Reports?

• Work for as many domains as you want, that’s limitlessly install and use the plugin, which is great for agencies and freelancers.
• Unlimited Usage:
• Affordable Pricing: Get access to premium features at a fraction of the cost when compared to other solutions.
• No Monthly Fees: Enjoy paying once for lifetime updates, which means no recurring costs of any kind.
• GPL License: Gain the advantages and adaptable nature of the GPL license while ensuring compliance, which provides a sense of security.

How SupportCandy Reports Benefits Small Businesses and Web Designers

At GPL Bees, we acknowledge the problems confronting small businesses and web designers.

By releasing the SupportCandy Reports under the GPL license, we address some of these problems by allowing small businesses and web designers to:

• Practically Supporting: Monitoring metrics that enable assessment tracking of the effectiveness of the support team.
• Identifying recurring issues or peak times to be proactive about addressing the customer needs enhances customer satisfaction.
• Improve response and service times thereby directly enhancing the customer experience.
• Streamline service delivery directly enhances operational efficiency.
• Make intelligent decisions that enhance resource allocation and optimize the workflow on a per employee basis.

Frequently Asked Questions (FAQs)

1. How do I install SupportCandy Reports?

• As for SupportCandy Reports installation, here’s what is needed to be done on your end.
• Take the unzipped file.
• Upload from the dashboard from plugins then proceed to add new then upload plugin.
• Once installed, activate the plugin.

2. What action should I take upon receiving this message “style.css not found”?

This message will show when you try to upload the plugin within the context of the theme’s installation.

Rather, put the file in Add Plugins → Upload Plugins.

3. What steps should I take to rectify the error “PCLZIP_ERR_BAD_FORMAT”?

This means you are working with multiple plugins or themes in a single file.

Delete the archive’s Parent folder first then proceed to upload/install each theme or plugin subsequent to them individually.

4. Are the reports customizable?

Yes, the SupportCandy Reports can be tailored to meet specific criteria.

They’re able to determine the metrics, date ranges, and other relevant parameters to include.

5. Is there an existing trial version?

Not at the moment.

Nevertheless, the plugin does come with a warranty that allows you to test it without incurring any losses.

Conclusion

SupportCandy Reports, alongside other plugins, enables companies to manage customers and even follow up with them hence improving customer support management.

Its versatility and price makes it an attractive option for WordPress users.

With GPL Bees, clients are able to purchase the plugin at an unbelievable value, enabling them to enhance support services and therefore optimally improve customer satisfaction.