SupportCandy Reports

Description

Statistic and reports are a vital part of every business. This gives you an overview of your business’s performance over a period of time.
Dashboard
Tickets Statistics
First response time
Custom fields or categories with options
Ratings
SLA
This report gives you a summary of the tickets that were issued by SLA in a certain time period.
Customers who are active
The list of customers is sorted by the number of tickets that they have generated.