SupportCandy Schedule Tickets

Description

Your Smart Ticketing Solution: SupportCandy Schedule Tickets Automation

With the Scheduler feature, SupportCandy Plugins for WordPress can now transform your support ecosystem by adding ability to create recurring support tickets for every calendar period. It becomes easy to manage repetitive processes like routine maintenance and periodic backups, ensuring critical business processes are always performed in time.

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What SupportCandy Schedule Tickets does is automate the creation of predefined intervals in which support tickets are allocated to the agents. This makes it very simple to track the performance of the tasks within the defined timelines, enabling you to set up daily, weekly or monthly recurring support tickets.

WP Organize Assignments Add On

🔑 Elements Keys

Dynamic Start and End Dates

Set an end date or define an event or set unlimited as the end. Set a start date option for specific start time.

🎯 Key Features

• Simplified Ticket Management: Configure periodic tickets for routine system maintenance or periodic content updates.
• Agile Recurring Intervals: Specify intervals to daily, diverse days each month or specific months.
• Seamless Integration: Works seamlessly with SupportCandy’s HelpDesk Plugin.

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🛠️ How It Works

Schedule a Ticket

As an Admin, set the recurrence details and specific patterns for the ticket.

Automatic Generation

Self-generated tickets will be created at the designated intervals by the plugin.

Task Assignment

Milestones and tasks can be set for the team members to ensure completion of periodic tasks.

Task preciseness gives an edge over the competition that relies on manual tracking.

💡 Why Choose SupportCandy Schedule Tickets?

• Efficiency: Eliminating repetitive tasks greatly improves productivity through time saved on human error.
• Consistency: Critical task misses get eliminated to improve operational pauses.
• Scalability: The system can be used by businesses of any scope, from startups seeking to enhance their support processes to large enterprises.

🧩 Compatibility with SupportCandy Helpdesk

SupportCandy Schedule Tickets requires the SupportCandy Helpdesk & Customer Support Ticket System plugin to be installed.

This ensures effective customer support management, complete with task automation and personalized assistance.

Please note: While we sell the GPL-licensed version of these plugins at a low price, product support is not provided. For assistance, you can turn to the original developer.

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💰 Pricing

The SupportCandy Schedule Tickets plugin is offered at a great rate here at GPL Bees. You can utilize it on an unlimited number of domains, and all premium features are included.

With our GPL license, customers receive working products and have installation assistance.

❓ Frequently Asked Questions

Q1: How do I install the SupportCandy Schedule Tickets plugin?

• Go to your downloads and unzip the file.
• Log in to your WP dashboard and navigate to Plugins > Add New > Upload Plugin and upload the zip file.
• Once uploaded, Activate the plugin and set any configurations as necessary.

Q2: Can I customize the recurrence patterns for scheduled tickets?

You can customize occurrence intervals, days, dates, and many other criteria as you wish to customize them with.

Q3: Is SupportCandy Schedule Tickets compatible with other WordPress plugins?

This plugin is primarily supportive of the SupportCandy Helpdesk plugin. It might work with others, but it is best to check using a staging site instead of a live site due to possible negative repercussions of directly working on a live environment.

Q4: What should I do if I receive error messages like “Invalid plugin” or “style.css not found” during installation?

• Make sure you are not under Appearance > Themes. You should be under Plugins > Add New > Upload Plugin.
• If the problem continues, unzip the downloaded file and upload the single plugin folder.

Q5: How do I get the most recent version of the plugin?

• Get it from your account first.
• Then go to Plugins > Add New > Upload Plugin and upload the new version.
• Then activate the updated plugin.

📌 Conclusion

SupportCandy Schedule Tickets is a must-have for every business that aims to automate and streamline their support operations.

By using this plugin together with SupportCandy Helpdesk, you can guarantee that mundane tasks will be handled properly and on schedule.

At GPL Bees, we offer this plugin at a very low price which enables small business owners and web designers to enhance their customer support systems affordably.