TotalDesk – Helpdesk, Live Chat, Knowledge Base and Ticket System

Description

The Ultimate TotalDesk – Plugin for Helpdesk, Live Chat, Knowledge Base, and Ticket System for WordPress

Using helpdesk support becomes easier when there is a complete feature in one system. The TotalDesk – Helpdesk, Live Chat, Knowledge Base and Ticket System WordPress Plugin allows customers to have live chat, ticketing, and knowledge base all in one system.

Why TotalDesk – Legal GPL Helpdesk, Live Chat, Knowledge Base and Ticket System

This unmatched plugin is for any paying customer, self-employed, or a general contractor who is in need of a cheap and useful helpdesk system. There is no need for a domain which means it can be installed in a number of sites and comes with great benefits for a very low cost.

Key Features

• Total Management of Tickets – Issue support tickets and fulfill requests with efficient management.
• Live Chat Feature – Give users the ability to talk to a real support staff through live chat.
• Self Service Help Center – Build and maintain a help center for customers.
• Alerts via E-Mail – New ticket and customer queries email alerts.
• Uploading of Files – Submission of support requests with file attachments from customers.
• Multi-Agent Support – For better management of customer inquiries, you can assign different agents to each concern.
• WooCommerce Compatible – Link it with your WooCommerce store and address order queries effortlessly.
• Canned Responses – Use pre-set answers to save time on commonly asked questions.
• User Role Management – It is possible to assign different levels of access to different support agents.

Benefits of Using TotalDesk – Helpdesk, Live Chat, Knowledge Base and Ticket System

All-in-One Customer Support System

With all the other help desk plugins available out there, this one beats the competition due to its more affordable pricing and advanced features. Unlimited sites support, live chat, ticketing, and a knowledge base makes this solution the best for businesses of all sizes as none of them are required to purchase multiple plugins.

Unlimited usage with GPL Licensing

GPL Bees is the only choice that actually saves you money and gives your full premium features without limits, since it can be used in unlimited WordPress sites. All at a fraction of the cost of the original version.

Affordable GPL Plugin with all features

Purchasing the TotalDesk – Helpdesk, Live Chat, Knowledge Base and Ticket System plugin with us literally means saving money while having full access to all pro features.

Easy Installation and Integration

Works well with WordPress 5.0 and above as well as major themes of WordPress, therefore this helpdesk plugin integrates with setups’ existing workflows.

How to Install TotalDesk – Helpdesk, Live Chat, Knowledge Base and Ticket System

1. Go to GPL Bees and download the plugin that is under GPL license.
2. Go to WordPress Dashboard > Plugins > Add New.
3. Click on Upload Plugin, and find the TotalDesk zip file to install.
4. Activate the plugin and set configuration for live chat, ticket system, and knowledge base.

Frequently Asked Questions (FAQs)

Do you receive the Invalid plugins or invalid themes found error during installation?

Untick the folder you have downloaded. Ensure the folder contains more than one plugin or theme. Upload them individually one by one.

How to fix the style.css not found?

This happens when you try to upload a plugin where proceeds on theme installation. To solve this error you need to upload the file under Plugins > Add New > Upload Plugin.

What do I do if I came across error PCLZIP_ERR_BAD_FORMAT?

This means that the zip file contains other plugins or themes. Unzip the parent folder you have downloaded and upload/install the other WordPress plugins individually.

Is it possible to use the plugin on several websites?

Sure! This is a GPL Licensed WordPress Plugin so you can use it without any limits on multiple domains.

Will there be any assistance from GPL Bees regarding this plugin?

We assist with installation, but for more technical issues, we suggest contacting the original author of the plugin.

Is this the latest version of the plugin?

Of course; We make sure that all of our GPL plugins are maintained frequently. You will also get all future updates when they come out, so you won’t miss any.

How do I update the plugin?

1. Go to GPL Bees and download the new version.
2. Go to Plugins > Add New > Upload Plugin.
3. Finally, replace the old version with the most recent one.

Why Buy from GPL Bees?

• Affordable GPL Pricing – Save money when buying premium WordPress plugins.
• Use on Unlimited Sites – Use on any domain with no restrictions.
• 100% Legal & DMCA Compliant – All GPL licensing regulations are obeyed.
• Regular Updates – Get the most recent versions first.
• No Subscription Required – Use the plugin forever after making just one payment.

Along with many other agencies, freelancers, and developers, trust GPL Bees for high-quality WordPress GPL plugins at an affordable price. Get TotalDesk – Helpdesk, Live Chat, Knowledge Base and Ticketing system today!