WooCommerce Freshdesk

Description

🚀 Enhance Customer Support with the Freshdesk WooCommerce Integration

Using the WooCommerce Freshdesk plugin, you may now link Freshdesk to your WooCommerce store and enhance customer service for your users. With this exceptional WordPress plugin, you can now handle all customer support tickets from the convenience of the WooCommerce control panel.

WooCommerce

GPLVilla

🔑 Key Features of WooCommerce Freshdesk

1. Complete Integration

Link your WooCommerce store to your Freshdesk account effortlessly. This integration makes sure that every customer question along with their order particulars are properly synced and taken care of.

HustleWP

2. Ticket Creation Automation

This WooCommerce Freshdesk connector generates a ticket on Freshdesk after support tickets are issued by a customer. The automation guarantees that no customer questions go ignored. As a result, a lot of time is saved.

HustleWP

+1

Woocommerce

+1

GPLVilla

3. Access to Customer Order Information

Support agents can now view customer order data from their Freshdesk account. This capability faster enables support agents to solve stated issues faster and enable them to attend to more complex customer cases.

GPLVilla

+3

HustleWP

+3

WooCommerce

+3

4. Customizable Support Questionnaires

You can adjust support forms in order to retrieve relevant data needed from customers to swiftly resolve any outstanding issues or questions they may have.

GPLVilla

5. Support Ticket Status Management

Support ticket status can be updated and completed in Freshdesk. This functionality greatly helps in making sure there is no query stagnation and timely resolutions are achieved.

6. Comment to Ticket Conversion

Turn client comments on blog posts into support tickets. This feature makes sure customer comments are dealt with properly.

WooCommerce

7. Customizable Feedback Widget

Any page can have a customizable feedback widget using the shortcode [wc_freshdesk_form]. It makes it easier for customers to place support tickets.

CRM Perks

+2

WooCommerce

+2

WooCommerce

+2

GPLVilla

🛠️ Installation & Setup

• Download the Plugin: Download the zip you purchased from WooCommerce.
• Upload to WordPress: Go to WordPress Admin > Plugins > Add New > Upload Plugin.
• Activate the Plugin: Click ‘Install Now’ and then ‘Activate’ after you upload the plugin.
• Configure Settings:
  • Go to WooCommerce > Settings > Integration > Freshdesk.
  • Input your Freshdesk account URL and API key.
  • Pick your plan from the dropdown selection.
  • Select the plan you wish to use and save changes.

WooCommerce

+2

WooCommerce

+2

HustleWP

+2

💡 Why Choose WooCommerce Freshdesk?

• Improved Client Support: All support tickets can be viewed and managed through the WooCommerce dashboard.
• Automated Tickets: Save time by automating ticket creation for customer questions.
• Customer orders can be viewed alongside support tickets for integrated data access.
• Customizable help forms, feedback widgets, and other features permit greater flexibility regarding the unique needs of each store.

+1 GPLVilla. +1 GPLVilla.

Frequently Asked Questions

🛒 Why Buy from GPL Bees?

• Affordable Pricing: Obtain premium WordPress plugins for astonishingly lower prices compared to market rates.
• Unlimited Domain Usage: The plugins can be used on unlimited domains with all premium functionalities enabled.
• Fully Functional Products: Get fully functional products with installation help.
• No Product Support: Disclaimer, our GPL License allows no product support for the plugins or themes.
• Support from Original Author: You must buy from the original author to get product support.