Description
Create a Q&A section on your product page to help your customers find answers to their questions. This will allow them buy with confidence.
By removing any doubts which may interfere with the purchase process, you can increase sales and reduce abandoned carts.
By providing more information and a clear overview, you can reduce the number of refunds and returns.
You’ll have an analysis tool that will help you identify the questions and features your users are most likely to ask or search for. This can be used to highlight information on products.
You can encourage your customers to be active in your ecommerce by allowing them to answer questions about products they’ve previously bought (like Amazon).
You can improve the user experience by creating a Q&A section. This will also reduce your customer service work.